"I think I'm getting fatter by the day waiting on my Peloton to arrive," said the customer, who asked not to be identified in order to speak candidly. The company was created in the past few months. delivery and status with SPWR teams Design Support Intake of all home-specific design. ![]() It turns out RXO is a spin-off of XPO, the third-party logistics company that Peloton has worked with for a number of years. After initially setting a delivery date of December 24, emails shared with Insider show the shipment continued to get delayed, and is now slated for February 11. Peloton is reportedly working with a new delivery company, RXO. One customer in Madison, Wisconsin, told Insider he ordered the Tread during a Black Friday promotion in late November. Many said they've waited weeks to have the machines delivered, only to find their delivery slot changed at the last minute. The Order Status page includes a tracking link to track your order and set your delivery preferences (with applicable carriers). Use the toggle at the top of the page to switch from the Order Summary tab to the Order Status page. I reached out to customer support again only to be told that the replacement. ![]() Some told Insider they've considered cancelling orders and shopping elsewhere.Äozens of Peloton customers have taken to Facebook to complain about delivery issues on bike and treadmill orders, which are fulfilled by one of Peloton's delivery partners, including XPO Logistics. Once logged in, you will see your order history. 72 hours later I had still not received any tracking numbers or delivery updates. ![]() Peloton customers like Selby say they're still having issues with delivery delays and last-minute cancellations, even after the company said last year it was addressing these problems. Account icon An icon in the shape of a person's head and shoulders.
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